CalPay Agent Agreement

Terms & Conditions Governing CalPay Super Agent Partnership

CalPay Agent Agreement v3.0
Effective: January 1, 2026
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CalPay Super Agent Partnership Agreement

This Agent Agreement ("Agreement") is entered into by and between:

CalPay Technologies Ltd. a company duly incorporated under the laws of the Federal Republic of Nigeria, with its registered office at Opposite Sabo Centre Mosque, Sabo Area, Ibadan, Oyo State, Nigeria (hereinafter referred to as "CalPay" or the "Company");

AND

The Agent whose details are provided in the Agent Application Form (hereinafter referred to as the "Agent").

1. DEFINITIONS & INTERPRETATION

1.1 "Agent Banking" means the provision of financial services by an authorized agent on behalf of CalPay under applicable regulatory guidelines.

1.2 "POS Terminal" means the Point of Sale device provided by CalPay to the Agent for processing transactions.

1.3 "Float" means the pre-funded balance maintained by the Agent for transaction processing.

1.4 "Regulatory Authority" means the relevant financial services regulatory bodies in Nigeria.

2. APPOINTMENT & SCOPE

2.1 CalPay hereby appoints the Agent as a non-exclusive agent to provide the services listed in Schedule 1 of this Agreement.

2.2 The Agent accepts the appointment and agrees to perform the services in accordance with applicable regulatory guidelines and CalPay's operational procedures.

2.3 This Agreement does not create an employer-employee relationship. The Agent is an independent contractor.

3. AGENT RESPONSIBILITIES

  • Maintain a visible, branded CalPay outlet in an approved location
  • Process all transactions through the official CalPay Agent App or POS terminal
  • Verify customer identity using BVN, NIN, or valid government-issued ID
  • Maintain sufficient float to process expected daily transactions
  • Display CalPay agent branding materials at all times
  • Attend mandatory quarterly compliance training
  • Report suspicious transactions immediately to CalPay compliance

4. COMMISSION & PAYMENT

Service CategoryCommission RatePayment Frequency
Cash Deposit0.5% of transaction valueDaily
Cash Withdrawal0.5% of transaction valueDaily
Funds Transfer₦10 - ₦50 flat feeDaily
Bill Payments₦20 - ₦100 per billDaily
Airtime/Data Vending2-3% discount marginInstant
KYC Registration₦100 per successful KYCWeekly

4.2 CalPay reserves the right to modify commission rates with 30 days' written notice to the Agent.

5. POS TERMINAL TERMS

5.1 POS terminals provided by CalPay remain the property of CalPay at all times.

5.2 The Agent is responsible for the safekeeping of the POS terminal. Loss or damage due to negligence shall result in a replacement fee of ₦85,000.

5.3 The Agent must return the POS terminal within 7 days of termination of this Agreement.

6. COMPLIANCE & REGULATORY

6.1 The Agent shall comply with all applicable laws, regulatory guidelines, and CalPay policies.

6.2 The Agent shall maintain customer confidentiality and data privacy in accordance with the Nigeria Data Protection Regulation (NDPR).

6.3 Any breach of compliance may result in immediate termination and reporting to relevant authorities.

7. TERM & TERMINATION

7.1 This Agreement commences on the date of signing and continues until terminated.

7.2 Either party may terminate this Agreement with 30 days' written notice.

7.3 CalPay may terminate immediately for fraud, regulatory violation, or material breach.

8. GOVERNING LAW

8.1 This Agreement shall be governed by the laws of the Federal Republic of Nigeria.

8.2 Any disputes shall be resolved through arbitration in Ibadan, Oyo State, Nigeria.

For: CalPay Technologies Ltd.

Authorized Signatory

Name: ___________________

Title: ___________________

Date: ___________________

Company Seal: [CALPAY TECHNOLOGIES LTD]

For: The Agent

Agent Signature

Full Name: ___________________

Agent ID: ___________________

Date: ___________________

Witness: ___________________

Disclaimer: This document is a legal agreement. By signing, the Agent acknowledges having read, understood, and agreed to all terms and conditions herein. CalPay Technologies Ltd. operates as a Super Agent Network in compliance with applicable Nigerian regulations.