Agent Training Program

Master the CalPay Way

Comprehensive training designed to turn you into a confident, successful, and fully compliant CalPay Super Agent. No experience neededβ€”we teach you everything.

⭐ 95% Pass Rate
10K+
Trained Agents
4.9β˜…
Training Rating
CP
CalPay Training
Module 4 of 6 β€’ In Progress

πŸ“– Lesson: Compliance & Security

Understanding regulatory guidelines, KYC requirements, and fraud prevention best practices.

65% Complete

βœ… Lesson: App & POS Operations

Master the CalPay agent app and POS terminal. Process every transaction type efficiently.

Completed βœ“

πŸ”’ Lesson: Customer Service Excellence

Build trust and loyalty. Handle customers professionally and resolve issues quickly.

Locked

Learn at Your Pace

Training That Fits Your Schedule

Access our complete training library from your phone or visit any CalPay training center. Learn at your own pace with video lessons, quizzes, and hands-on practice sessions. Most agents complete training in just 2-3 days.

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6 Comprehensive Modules

What You'll Learn

01

Introduction to CalPay

Discover CalPay's mission, vision, and the Super Agent model revolutionizing financial inclusion across Nigeria.

30 Minutes
  • Company Overview
  • Agent Value Proposition
  • Your Role in Financial Inclusion
02

App & POS Operations

Master the CalPay agent app and POS terminal. Learn to process every transaction type efficiently.

1 Hour
  • App Navigation
  • POS Terminal Setup
  • Cash In/Out Transactions
03

Services Deep Dive

Detailed training on every CalPay service: transfers, bill payments, airtime, KYC verification, and more.

1.5 Hours
  • Funds Transfers
  • Bill Payments
  • KYC & Account Opening
04

Compliance & Security

Understand regulatory guidelines, KYC requirements, fraud prevention, and how to protect your business.

1 Hour
  • Regulatory Guidelines
  • KYC Best Practices
  • Fraud Prevention
05

Customer Service Excellence

Build trust and loyalty. Learn to handle customers professionally and resolve issues quickly.

45 Minutes
  • Customer Interaction
  • Dispute Resolution
  • Building Community Trust
06

Growing Your Business

Advanced strategies to maximize earnings, attract more customers, and scale your agent operation.

1 Hour
  • Marketing Your Services
  • Maximizing Commissions
  • Becoming a Master Agent
95% Pass Rate
10K+ Trained Agents
2-3 Day Completion
4.9β˜… Training Rating

Ready to Start Your Training?

Complete your agent application today and get immediate access to our full training program. Most agents start earning within 48 hours of completing training.

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